Help Center

How can we help you today?

Answers for running your kitchen on Chefy, from your first menu to your first delivery.

Getting started
Set your kitchen up and take your first order
Menus and meals
Build your meal library and publish a week
Orders
From a new order to a delivered one
Delivery
Drivers, schedules and live tracking
Payments and pricing
Getting paid, and what Chefy costs
Account and troubleshooting
Security and the usual snags

Still need help?

If the answer isn't here, ask us directly. Include your order number if it's about a specific order.

Talk to support

Questions about your kitchen, an order, or a payment. We reply within one working day.

Read the FAQs

Shorter answers to the questions chefs and customers ask most often before signing up.

Or reach us directly:

chefy@nairobifeast.com